Jya99 Terms & Conditions — Please read before use

By using the jya99 website and mobile application, you automatically agree to these Terms and Conditions. jya99 is an international-standard online gaming and Sports Betting platform dedicated to delivering the best possible experience for users in Bangladesh.

Jya99 reserves the right to modify these Terms and Conditions at any time. Any changes will be published on the website, and it is your responsibility to review this page regularly. Continued use of jya99 following any changes will be deemed acceptance of the updated terms.

Jya99 provides services exclusively to users of legal age. We are committed to responsible gaming and to keeping our platform safe and fair for everyone.

To open an account at jya99, you must meet the following requirements:

• You must be at least 18 years of age.
• Only one account may be registered per person.
• You must provide accurate and truthful information at the time of registration.
• Creating multiple accounts from the same IP address or device is prohibited.
• It is your responsibility to keep your account password and login credentials confidential.

Please provide your phone number and email address accurately during registration. These details will be used for account recovery and important notifications. jya99 strongly recommends enabling two-factor authentication to keep your account secure.

Jya99 strictly ensures that no one under the age of 18 can use our platform. Any one of the following documents may be required for account verification:

• National Identity Card (NID)
• Copy of Passport
• Driving License
• Birth Registration Certificate (as supplementary verification)

Jya99 keeps your KYC documents strictly confidential. This information is used solely for identity verification and is never shared with third parties.

Depositing and withdrawing at jya99 is simple and secure. We support all of Bangladesh's most popular payment methods.

Deposit Terms:

• The minimum deposit amount is 200 BDT.
• Deposits are typically credited to your account within 1–5 minutes.
• Only your own payment methods may be used.
• Depositing from a mobile banking account registered in another person's name is prohibited.

Withdrawal Rules:

• The minimum withdrawal amount is 500 BDT.
• Withdrawal requests are processed within 5–15 minutes.
• KYC verification is mandatory before your first withdrawal.
• Jya99 reserves the right to hold and verify any suspicious withdrawal requests.
• The principal deposited amount may be withdrawn after being wagered at least once.

Jya99 offers a variety of bonuses and promotions. Each bonus comes with its own specific terms that must be met. General bonus terms and conditions are outlined below:

• The welcome bonus is available to new members only and can be claimed once per account.
• After receiving a bonus, withdrawals will not be permitted until the specified wagering requirement (typically 10x–30x) has been met.
• Winnings derived from bonuses cannot be withdrawn directly — completing the wagering requirement is mandatory.
• If bonus abuse is detected, jya99 reserves the right to forfeit the bonus and any associated winnings.
• Bonus claims from the same IP address, device, or household across multiple accounts are not permitted.
• Cashback bonuses are awarded on a weekly basis and generally carry lower wagering requirements.

The following rules apply when placing bets at jya99:

• The minimum bet amount varies by game and is displayed within the game interface.
• If a technical error occurs during any game, the affected round will be deemed void.
• If the internet connection is lost, any active bet will be recorded from the point at which the connection was interrupted.
• In live Sports Betting, bets may be changed or cancelled up until the match begins.
• Jya99 reserves the right to change the odds on any bet.

All games on jya99 are powered by internationally recognized RNG (Random Number Generator) technology. This technology is regularly audited by independent third parties to ensure that every game outcome is completely fair and not predetermined.

The following activities are strictly prohibited at jya99:

• Multiple Accounts: Creating more than one account under the same person's name.
• Bots & Automation: Using any bots, scripts, or automated software in gaming.
• Money Laundering: Using the gaming platform as a vehicle for money laundering.
• Fraud: Forged documents, false information, or any fraudulent activity.
• Bonus Abuse: Claiming excessive bonuses by exploiting system loopholes.
• Hacking: Attempting to hack the jya99 system or conducting any form of cyberattack.

Jya99 reserves the right to temporarily or permanently close an account under the following circumstances:

• In the event of a Terms & Conditions violation.
• If KYC verification is not completed.
• If a suspicious or unusual transaction is detected.
• If the account has been inactive for an extended period (typically 12 months).
• If the user submits a self-exclusion request.

You may also request account closure at any time through our support team. If there are no violations, you will be given the opportunity to withdraw your available balance before the account is closed.

Jya99 is deeply committed to responsible gaming. We believe gaming should be a source of enjoyment — not stress or addiction. To support this, we provide the following features:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Take a break from your account for a set period of time.
• Cooling-Off Period: Take a temporary break from gaming.
• Reality Check: Receive periodic reminders about your playing time and spending.

Jya99 does not permit anyone under the age of 18 to use the platform. Parents and guardians are encouraged to use parental control software to monitor their children's online activity. For more information, please visit our Responsible Play Visit the page.

Jya99 places the highest priority on the security of your personal information. Our platform uses SSL encryption and advanced firewall technology. Your information is used exclusively for the following purposes:

• Account Identity Verification & Security.
• Payment Processing.
• Providing customer service and support.
• Relevant promotional communications (you may opt out at any time).

For more details, visit our Privacy Policy Read the page.

In the event of a dispute between jya99 and a user, an initial resolution will be sought through our customer service team. The dispute resolution process is as follows:

• Step One: Contact the support team and describe your issue in detail.
• Step Two: The support team will review your complaint within 48 hours.
• Step Three: If the issue remains unresolved, it will be escalated to senior management.
• Step 4: Arbitration through a neutral third party if required.

Jya99 reserves the right to modify, add to, or remove any part of these Terms and Conditions at any time. In the event of changes:

• Updates will be posted on this page of the website.
• For significant changes, a notification will be sent to your registered email or via SMS.
• Continued use of jya99 after any changes have been made will be considered acceptance of the updated terms.

If you do not agree to the updated terms, you may request to close your account. In that case, you will have the opportunity to withdraw your available balance.