Privacy & Security

Jya99 Privacy Policy — How We Protect Your Information

The security of your personal information is our top priority at jya99. In this Privacy Policy, we clearly set out what data is collected, how it is used, and how it is kept secure.

Last Updated: January 2026

Our Privacy Commitment

A quick overview of how jya99 keeps your data safe.

Encrypted Storage

All your personal data at jya99 is protected with AES-256 encryption. From login to payment, SSL encryption is active at every level, ensuring your privacy at all times.

No Data Sharing with Third Parties

Jya99 never sells or shares your personal information with third parties. Only limited data is disclosed to relevant parties when required by law or for payment processing.

Maximum Privacy

Your gaming history, balance, and transaction details are completely confidential. Even jya99 staff cannot access your account details without a legitimate reason.

Cookie Transparency

Jya99 is fully transparent about its use of cookies — which cookies we use, why we use them, and how you can manage them are all set out in this policy.

Your Rights Protection

At jya99, you have the right to view, correct, and delete your own information. You can submit a data-related request to our support team at any time.

Routine Security Reviews

Jya99's security systems are regularly audited by independent third parties. We consistently adhere to international data protection standards and address any vulnerabilities promptly.

Jya99 is one of Bangladesh's most trusted online gaming and Sports Betting platforms. We place the highest importance on our users' privacy. This Privacy Policy explains what information jya99 collects, how it is used, how long it is retained, and what your rights are.

By using the jya99 website or mobile app, you automatically agree to this Privacy Policy. We therefore encourage you to read this policy carefully before creating an account. If you have any questions, our support team is always ready to help.

Important: jya99's Privacy Policy is built in accordance with international data protection standards. Your information will not be disclosed to any unauthorized party under any circumstances.

01

What Information We Collect

Jya99 collects specific information to manage your account, process payments, and ensure security. We only collect what is genuinely necessary.

Information collected directly from you:

  • Name, date of birth, and gender
  • Mobile number and email address
  • Residential Address
  • National ID card or passport (for KYC verification)
  • Payment method details (mobile banking number)

Information collected automatically:

  • IP Address & Device Type
  • Browser and operating system information
  • Visit Times & Page Information
  • Gaming Activity & Transaction History
  • Cookie & Local Storage Data

Please Note: jya99 never stores your bank card PIN, full card number, or internet banking password.

02

Purpose of Data Use

Jya99 uses collected data for specific, legitimate purposes. Each purpose is clearly outlined in the table below:

Data Type Purpose of Use Legal Basis
Identity Information Account Registration & KYC Verification Contractual Obligations
Contact Information Notifications, Support & Promotions Legitimate Interest
Payment Information Deposit & Withdrawal Processing Contractual Obligations
Technical Information Security & Fraud Prevention Legal Obligation
Gaming Data Responsible Gaming Monitoring Legitimate Interest

Jya99 may use your information for marketing purposes; however, you can opt out at any time. If you no longer wish to receive promotional emails or SMS, simply update your account settings or contact our support team.

03

Data Storage & Security Measures

Jya99 employs industry-leading technology to protect your data. Our security framework is outlined below:

  • SSL/TLS Encryption: All communications on the website and app are encrypted.
  • AES-256 Data Encryption: Stored data is protected with the highest standard of encryption.
  • Firewall & Intrusion Detection: Advanced measures to prevent unauthorized access.
  • Regular Security Audits: Regular penetration testing conducted by third parties.
  • Access Control: Only authorized personnel have access to specific data.
  • Data Backup: Regular backups are stored on secure servers.

Data Retention Period:

Jya99 retains your data for as long as your account remains active. Even after account closure, certain information may be kept for up to 5 years to meet legal obligations and prevent fraud.

Security Assurance: jya99's servers are hosted in internationally certified data centers and monitored 24/7. You will be notified promptly in the event of any security incident.

04

Cookie Policy

Jya99 uses cookies to enhance your experience on our website. Cookies are small text files stored in your browser. We use the following types of cookies:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Performance Cookies: Used to monitor website speed and performance.
  • Functionality Cookies: Helps remember your preferences, such as language and settings.
  • Analytics Cookies: Used to analyze user behavior and improve our services.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some jya99 features.

Cookie Controls: When you first visit jya99, a cookie consent notice will be displayed. You can enable or disable cookies according to your preferences from there.

05

Sharing Data with Third Parties

Jya99 never sells your personal information. However, limited data may be shared with trusted third parties where necessary to deliver our services:

  • Payment Processors: With mobile banking providers to process deposits and withdrawals.
  • Identity Verification Services: With authorized verification agencies to complete the KYC process.
  • Law Enforcement Agencies: Based on a court order or valid legal claim.
  • Cloud & IT Services: With trusted technology partners for server and data storage.

Each third party is bound by a strict data processing agreement with jya99 and may only use data for specified purposes.

Warning: jya99 never sells your data to advertisers or data brokers. Anyone claiming otherwise is attempting to deceive you.

06

Your Privacy Rights

As a jya99 user, you have the following rights over your own information:

Right to Access Your Data

You can request to know what information jya99 holds about you.

Right to Rectification

Please contact the support team to correct any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Object to Processing

You may object to the use of your data for marketing purposes.

Data Portability

You can request an export of your data in a structured format.

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

To exercise any of the above rights, please contact our support team. jya99 will respond to your request within 30 days.

07

Protection of Children's Privacy

Jya99 strictly does not provide services to anyone under the age of 18. We do not knowingly collect information from minors. If we discover that an account has been created by a minor:

  • The account will be closed immediately.
  • All collected data will be securely deleted.
  • Any remaining balance will be refunded through the appropriate process.

If a parent or guardian believes their child is using jya99, please contact our support team immediately. We will take swift action.

08

Privacy Policy Updates

Jya99 reserves the right to update this Privacy Policy as needed. If any significant changes are made:

  • An updated version will be published on this page and the "Last Updated" date will be revised accordingly.
  • Registered users will be notified via email or SMS.
  • A notice will be posted on the website for any significant changes.
  • Continued use of jya99 following any changes will be considered acceptance of the updated policy.

Recommendation: Please visit this page regularly and check the date of the latest update. Staying informed about your rights is important.

09

Contact Us

If you have any questions, concerns, or requests regarding the Privacy Policy, please reach out to the jya99 support team. We are always here to help.

Email Support

[email protected]

Live Chat

24/7 Instant Support

Response Time

Typically within 24–48 hours

For any privacy-related request, jya99 commits to responding promptly and effectively. Protecting your information is our responsibility.

Play in a Safe Environment jya99on

Your data is fully protected at jya99. Open a free account today in line with our Privacy Policy and enjoy the best gaming experience.

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